mz777 Privacy Policy

When creating an account or using services on mz777, we may collect the types of information listed below. Each piece of information is collected for a specific and legitimate purpose.

1.1 Information Provided Directly

• Full name, date of birth, and national identity card details
• Email address and contact information
• Account password (stored in encrypted form)
• Financial transaction details: bKash, Nagad, Rocket, Upay, or bank account numbers
• Documents submitted for identity verification (KYC)

1.2 Automatically Collected Information

• IP address and device identifier information
• Browser type, operating system, and device information
• Time, date, and location of access to our platform
• Game play history, bet amounts, and results
• Data collected through cookies and similar tracking technologies

1.3 Information Received from Third Parties

• Verification information received through identity verification service providers
• Transaction confirmation information from payment processors
• Risk assessment data as part of fraud prevention measures

mz777 uses your information only for lawful and necessary purposes. The main reasons for our use of information are detailed below.

2.1 Service Operations

Your information is used to create and manage your account, verify login, complete transactions, and provide gaming services. Your financial information is verified during deposits or withdrawals via bKash, Nagad, Rocket, or Upay.

2.2 Identity Verification and Security

Your personal information is used to ensure account security, prevent fraud and money laundering, and complete required KYC verification.

2.3 Customer Service and Support

Your information is used to resolve your issues through our 24/7 live chat service and to improve service quality. Issue history and previous communications are stored so you can receive support quickly.

2.4 Promotional Communications

With your consent, mz777 may send new offers, bonuses, and promotional information by email. You can opt out of such communications at any time.

2.5 Legal Compliance

Your information may be used to comply with applicable laws and regulations and to respond to lawful requests from authorities.

mz777 uses industry-standard technology and practices to ensure the security of your information.

3.1 Encryption and Technical Security

• All data is transmitted via SSL/TLS encryption
• Passwords are stored using strong hashing algorithms
• Financial information is protected in accordance with PCI-DSS standards
• Regular security audits and vulnerability assessments are conducted
• Firewalls and intrusion detection systems remain active

3.2 Retention Period

Your information is stored according to the guidelines listed below:

• Active account information: retained until the account is closed
• Financial transaction information: for the period required by legal obligations
• KYC documents: retained even after verification is complete, as required by legal obligations
• Customer service communication history: for the required period

mz777 does not sell your personal information to third parties. Information may be shared in the limited circumstances listed below.

4.1 Service Provider Partners

Information may be shared with selected third parties to operate our services, such as:

• Payment processing service providers (bKash, Nagad, Rocket, Upay, banks)
• Identity verification and KYC service providers
• Fraud prevention and risk management services
• Technology infrastructure and cloud service providers

These partners are bound by contractual confidentiality obligations and may use information only for the specified purpose.

4.2 Legal Obligations

In the case of court orders, legal processes, or lawful requests from government authorities, we may be required to provide the necessary information.

4.3 Business Changes

In the event of a merger, acquisition, or asset transfer, user information may be transferred. You will be notified in advance if such a change occurs.

4.4 What Is Never Done

• Information is not sold to third-party advertisers
• Information is not provided for marketing purposes without your consent
• Information is not shared with unnecessary third parties

mz777 uses cookies and similar technologies to improve your experience.

5.1 Types of Cookies

• Essential Cookies: Required for basic platform operations; maintains login sessions and security
• Functional Cookies: Remembers your preferences and settings, such as language or theme settings
• Analytical Cookies: Monitors site usage and helps improve service quality

5.2 Cookie Controls

Cookies can be controlled or deleted through your browser settings. However, disabling essential cookies may limit some platform functions.

5.3 Local Storage

In addition to cookies, we may use the browser's local storage, which is stored only on your device and is not sent to our servers.

You have the following rights over your personal information. mz777 fully respects these rights.

6.1 Right to Access Information

You can find out what information we store about you and for what purpose it is being used. This information can be viewed by logging into your account or by contacting our support team.

6.2 Right to Correct Information

If your account contains incorrect or incomplete information, you can correct or update it. Correction requests can be made through account settings or live chat.

6.3 Right to Delete Information

In certain circumstances, you may request that your personal information be deleted. However, information related to legal obligations or ongoing transactions may not be possible to delete immediately.

6.4 Opting Out of Promotional Communications

You can stop receiving marketing emails or promotional messages at any time. You can opt out by clicking the "Unsubscribe" link in an email or by informing us via live chat.

6.5 Right to Close Account

You can close your mz777 account at any time. Contact our 24/7 live chat service or reach us at [email protected] for this.

All services of mz777 are for users aged 21 and above only. We do not knowingly collect or store information from anyone under the age of 21.

Age is verified at the time of registration. If it is proven that information from a minor has been collected, it will be deleted immediately and the associated account will be closed.

mz777 reserves the right to update this privacy policy from time to time. If significant changes are made, we will:

• Notify you in advance at your registered email
• Show a notification when you log in to the portal
• Update the "Last Updated" date at the top of this page

If you continue to use our services after the updated policy is published, you will be considered to have agreed to the new policy. If you object to the changes, stop using the service and contact us.

If you have any questions, comments, or requests about this privacy policy, please contact us. Our data protection team will review your request as quickly as possible.

We provide round-the-clock service according to Bangladesh Standard Time (BST, UTC+6). Requests sent by email are responded to on working days.